Frequently Asked Questions

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Possible solutions:

The trading session for this financial instrument have not started yet. Please check the trading hours indicated on this table (click on any instrument to see further details)

If you are trying to buy or sell a Futures Contract, it’s possible that it has expired and trading is closed. Sometimes, around 1-2 days before the expiration date, the Future Contracts might be switched to "close only" status, hence opening new trades will be prohibited.

Try restarting your trading platform.

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